Case Study · GBI / GISAC · Georgia · Deployed 2018

The Georgia Model. How GBI/GISAC transformed community intelligence into operational outcomes.

Before ISX, GBI/GISAC was managing tip intake across multiple disconnected systems. Intelligence arrived through separate channels phone, web, partner feeds with no unified analyst view and no automated routing to partner agencies.

Analysts spent time cross-referencing platforms rather than acting on intelligence. The infrastructure was functional. The throughput wasn't.

GBI/GISAC is one of the most respected state-level law enforcement coordination bodies in the United States. When they restructure their intelligence infrastructure, other state directors take note.

The gold dome of the Georgia State Capitol in Atlanta
Georgia State Capitol, Atlanta

The Situation Before ISX

The operational problem before ISX.

Fragmented tip intake
Tips arriving across phone, web, and partner feeds with no unified queue. Analysts checking multiple systems to stay current on incoming intelligence.
No unified analyst view
Intelligence compartmentalized by channel. Building cross-platform context on a single tip required manual effort opening multiple systems, comparing records.
Manual partner routing
Outbound notifications to partner agencies required separate logins to separate systems. No simultaneous distribution each partner notified individually.
Processing delays measured in hours
Time between tip receipt and analyst action was not a staffing problem. It was a system friction problem the infrastructure was losing time.

Operational Results

What changed after deployment.

800%
tip volume growth since deployment
More intelligence reaching analysts, without adding headcount.
15 min
avg tip-to-action processing time
The window between a tip and an analyst action closed.
3
probable school shootings prevented, Year 1
Three separate incidents where actionable intelligence reached the right people in time.

GBI / GISAC operational data  ·  2018–present  ·  Not projections.

How unified tip intake and routing work →

Operational Comparison

Before and after, in operational terms.

Before ISX

With ISX

Tip intake

Multiple systems to check for incoming tips. Analysts manually aggregating from disconnected sources.

Tip intake

One analyst queue all sources in a single view.

Partner routing

Partner agencies notified one at a time, each requiring a separate system login.

Partner routing

One outbound action routes to all partners simultaneously.

Processing time

Tip-to-action time measured in hours. A system friction problem, not a staffing one.

Processing time

15-minute average an institutional standard, not individual performance.

Intelligence throughput

Tips arriving but not acted on lost in the gaps between systems.

Intelligence throughput

800% more tips processed not because the team grew, but because the system stopped losing intelligence.

GBI/GISAC coordinates law enforcement intelligence across Georgia's state, local, and federal partners, forming one of the most operationally active fusion center networks in the United States. Their intelligence decisions set precedent that other state directors reference.

When GBI restructured their tip intake and partner routing infrastructure in 2018, it wasn't an experiment. It was a commitment made after a rigorous evaluation process by a body that other agencies watch closely.

When a coordination body of this standing commits to an intelligence platform, it's not a pilot; it's a model.

The Public Launch

Georgia announced it on camera.

A statewide deployment is a public commitment, not a memo. The full 2018 announcement is on the record.

Georgia Announcement · 2018 · 6:22

The state's public launch of the See Something Send Something initiative with GBI/GISAC.

What's Next

GBI/GISAC was one of the first.

See how ISX expanded from Georgia to 14 states, which agencies made the call, and how the network grows with each one.